Frequently Asked Questions

This Agreement was last modified on 01 June 2017.

Shipping Information

What Shipping Methods Are Available?

Globex uses shipping carriers such as Australia Post, Startrack Express, TNT/FedEx & Aramex to deliver your parcels efficiently and safely.

How Long Will it Take To Get My Package?

It normally takes between 2-4 days to metropolitan cities in Australia and sometimes another 2-4 days on top for rural addresses. We ship from the closest dispatch centre to your location.

How Do I Track My Order?

You can track your order through the order tracking page, have your order ID and your billing email ready.
Visit this link: https://globexlighting.com.au/track-order/

Do I Need A Account To Place Order?

While it is not necessary, it is recommend as you can get access to your previous orders, statements, stay up to date with new products and better communication.