Warranty Caim NOTES: Globex Warranty covers defective/damaged items within a set period of time from the order date. If the product is found to be defective. If the item is tampered or found to be intentionally damaged, the claim will be void. Please refer to the product page for warranty details for each item. ORDER NUMBER ARE YOU THE ORIGINAL PURCHASER? YES I AM NO I AM NOT (I WILL GET THE ORIGINAL PURCHASER TO CONTACT YOU) DATE OF PURCHASE FAULT DESCRIPTION is the product ready to ship back to US? YES NO THE FAULTY ITEM WILL NEED TO BE SHIPPED BACK TO US FOR ASSESSMENT I AGREE UPLOAD IMAGES & VIDEOS TO ASSIST YOUR CLAIM Send message